Shipping Policy

Thank you for visiting and shopping at Meow Avenue. Following are the terms and conditions that constitute our Shipping Policy.

Domestic UK Shipping Policy Shipment processing time.

All orders are processed within 24 hours of receiving your order. Orders are not shipped on weekends or holidays. Orders are currently shipped via Royal Mail by 1st or 2nd class. 

 Box Weight

UK (1st Class)

UK (2nd Class)

Max 2 Kg

£3.60

£3.00

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is to be an expected delay in shipment of your order, we will contact you via email.

Please ensure your delivery details are correct. Address labels are (automatically) generated by Royal Mail and we can not take responsibility for incorrect address details. 

If you do notice an error please contact Meow Avenue at customer@meowavenue.com as soon as possible and we will try and amend your details. 

International Shipment

Please note all items are packaged in small boxes due to size and dimensions of products.

Shipment to USA, CAN and AUS, all shipments are priced at the same cost due to carriers pricing system.

Box Weight Europe USA Canada  Australia
250g £9.95 £13.15 £12.40 £13.85
500g £11.40 £17.80 £16.10 £18.25
750g £12.45 £20.55 £18.90 £21.05
1Kg £13.40 £22.40 £22.00 £24.20
1250g £13.80 £27.65 £25.00 £26.60
1500g £14.50 £28.20 £28.20 £28.70
1750g £14.85 £29.40 £29.40 £30.20
2000g £15.10 £30.00 £30.00 £32.00

Shipment to P.O. boxes

Meow Avenue does ship to PO Boxes.

Shipment confirmation

You will receive a Shipment Confirmation email once your order has shipped.

Damages

Meow Avenue is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us customer@meowavenue.com and Royal Mail to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

Our Return Policy provides detailed information about options and procedures for returning your order.